Every call answered, day or night. Booked by AI, or handed to a real person.
Travellers call when it suits them: evenings, weekends, the minute they’ve seen a price. Our AI voice agent picks up when your team can’t, understands the trip, searches dates and books the flight, or passes a warm lead to your agents. No enquiry ends at voicemail.
AN AI RECEPTIONIST BUILT FOR TRAVEL.
Not a generic answering bot. It was built and is in daily use inside a working UK travel agency.
Answers every call
Day or night, busy or closed, your phones never ring out.
- Picks up after hours, at weekends and when every line is busy
- Answers in your agency’s name
- Handles several calls at once, with no queue
Searches flexible dates live
Travellers rarely have fixed dates. It finds the options while they’re on the call.
- Checks dates either side of what the caller asked for
- Gives options while the caller is still on the line
- Keeps the conversation going instead of taking a message
Books the flight
When the customer is ready, the AI can book it there and then.
- Confirms the flight, dates and passenger details
- Makes the booking while the customer is on the call
- Sends the confirmation and logs it in your CRM
Hands warm leads to your agents
When a trip needs a person, your team takes over.
- Complex trips, packages and special requests passed to an agent
- Full trip details handed over, so nobody asks twice
- Callback times agreed with the customer
Qualifies the trip
It asks the questions your best agent would.
- Destination, dates, travellers and budget
- Spots urgent travel and high-value trips
- Captures the details needed to book or quote
Logs every call
Nothing is lost between the call and the CRM.
- Every call recorded and transcribed
- Booking or lead saved to the customer’s record
- Calls scored like any other sales call
QUESTIONS TRAVEL AGENTS AKS.
Yes. It can search, confirm and book a flight while the customer is on the call, or pass it to one of your agents if the trip needs a person.
Yes. It introduces itself as your agency’s virtual assistant, and callers can ask for a person at any time.
It takes the details and passes the call to an agent, or books a callback at a time that suits the customer.
Calls can be routed to it from your current number, during busy periods, after hours or both.
No. You can use it after hours, for overflow when lines are busy, or both.
SCHEDULE A DEMO OR
PROPOSAL REVIEW.
